Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE AND RELATED DISCLAIMERS CAREFULLY BEFORE USING THIS WEBSITE (this "SITE"). By using this site, you agree to the following terms and conditions of use. If you do not agree to these terms and conditions, please do not use this site. We reserve the right, at any time, to modify, alter, or update these terms and conditions. By accepting our terms and conditions of use, you agree to be bounded by such modifications, alterations, or updates.
Information Provider Disclaimer
Xuen.com.my provides information and guidance about the use or appropriateness of our products. We do not guarantee the accuracy or completeness of any information in these instances. As such, we will not be held responsible for any errors therein or omissions therefrom or for the results obtained from the use of such information. The information is provided with the understanding that we are not engaged in rendering legal, medical, counselling or other professional services or advice, and shall not be liable or responsible to any person or entity for any loss or damage caused, or alleged to have been caused, directly or indirectly, by or as a result of the information or ideas contained, suggested, or referenced in these instances.
The information, products and materials contained in this site are provided on an “as is” basis with no warranty. We will not be liable for any damages of any kind arising from the use of this site, including without limitation, direct, indirect, incidental, punitive and consequential damages. In addition, we do not represent or warrant that the information accessible via this site is accurate, complete or current.
This site may contain links to other websites that are owned and operated by third-party vendors and other third parties (the "external sites"). You acknowledge that we are not responsible for the availability of, or the content located on or through, any external site.
Trademarls and Copyrights
All brand names are registered trademarks of their respective owners. Xuen.com.my does not claim any legal interest in trademarks, logos, or other intellectual property, other than that of its own. All photos on this site are part of Xuen.com.my collection and are allowed to be posted on this site only. Any use of these photos on any other websites requires consent from Xuen.com.my management.
By using this site, you agree to indemnify and hold Xuen.com.my, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your use of this site.
Xuen.com.my understands that our customers are concerned about privacy, so your personal information are handled safely and responsibly by us. Our customer database will not be sold or marketed for any reason whatsoever to third parties. We only share your information within the company to employees or outside companies which in this case will be restricted only to information required to provide the products or services to you. We take all precautions to protect your information both online and offline.
Please note that there are cases when an order cannot be processed for various reasons. The site reserves the right to refuse or cancel any order for any reason at any given time. Product cannot be changed once the payment is confirmed. Order acceptance and completion of the contract between the buyer and Xuen.com.my will only be completed upon Xuen.com.my issuing a confirmation of dispatch of the goods to the buyer. The price of products and/or services shown in the site is fixed and non-negotiable. The price shown does not include shipping fees and GST which the buyer shall be liable to pay to Xuen.com.my. All goods sold are not exchangeable, refundable and/or returnable.
Terms of Payment
The buyer shall be entitled to make payment for the goods pursuant to the payment methods set out in the site.
Delivery of the goods shall be made to the address specified by the buyer in its order. Any date quoted for delivery of the goods are approximate only. The time for delivery shall not be of the essence, and Xuen.com.my shall not be liable for any delay in delivery howsoever caused. If the buyer fails to take delivery of the goods (otherwise than by reason of any cause beyond the buyer’s reasonable control or by reason of our fault) then Xuen.com.my may terminate the order and claim damages from the buyer. Risk of damage to or loss of the foods shall pass to the buyer at the time of delivery or if the buyer wrongfully fails to take delivery of the goods, the time when Xuen.com.my has tendered delivery of the goods.